{"id":25,"date":"2025-01-13T16:25:05","date_gmt":"2025-01-13T15:25:05","guid":{"rendered":"https:\/\/hotelvitanova.nl\/en\/?page_id=25"},"modified":"2025-01-16T15:33:30","modified_gmt":"2025-01-16T14:33:30","slug":"faq","status":"publish","type":"page","link":"https:\/\/hotelvitanova.nl\/en\/faq\/","title":{"rendered":"FAQs"},"content":{"rendered":"<div id=\"faq-block_eaa4384ffa422f4bfb3e1494b72571a4\" class=\"content-block block-cnt-1 block-type-faq space-inside-both-m space-outside-default\" style=\"\">\r\n    <div class=\"container fx-display fx-justify-center\">\r\n        <div class=\"container-small\">\r\n            <div class=\"content\">\r\n                                        <h1 class=\"font-size-h1 color-1\">FAQs<\/h1>\r\n                                            <div class=\"mores\">\r\n                                                        <div class=\"more-item\">\r\n                                    <a href=\"#more-toggle\" class=\"more-toggle font-size-5 color-1 fx-display fx-justify-space-between\">\r\n                                        <span class=\"more-title\">\r\n                                            What is your cancellation policy?                                        <\/span>\r\n                                        <span class=\"more-icon\">\r\n                                            <div>+<\/div>\r\n                                        <\/span>\r\n                                    <\/a>\r\n                                    <div class=\"more-content\">\r\n                                        <div class=\"sc-14ed4ca9-1 gizVdq\">\n<p>If you book directly through us, you can cancel free of charge up to 1 day (24 hours) before arrival. For any booking not canceled at least 24 hours before arrival, the total cost of the stay will be charged. Non-refundable reservations cannot be canceled free of charge. In case of a no show, the full amount will be charged.<\/p>\n<p>Special cancellation conditions apply for group bookings (4 rooms or more). A group booking can be canceled free of charge at least 7 days before arrival. If the group booking is canceled 48 hours before arrival, 50% of the accommodation costs will be charged. For any group booking that is not canceled at least 48 hours before arrival, the total cost of the stay will be charged.<\/p>\n<p>If you have booked through another provider, the cancellation conditions of that provider apply.<\/p>\n<\/div>\n                                    <\/div>\r\n                                <\/div>\r\n                                                                <div class=\"more-item\">\r\n                                    <a href=\"#more-toggle\" class=\"more-toggle font-size-5 color-1 fx-display fx-justify-space-between\">\r\n                                        <span class=\"more-title\">\r\n                                            Where can I park my car?                                        <\/span>\r\n                                        <span class=\"more-icon\">\r\n                                            <div>+<\/div>\r\n                                        <\/span>\r\n                                    <\/a>\r\n                                    <div class=\"more-content\">\r\n                                        <div class=\"sc-14ed4ca9-1 gizVdq\">\n<p>We do not have our own parking lot. Affordable and safe parking is possible in the Eemplein car park. The maximum rate per 24 hours is \u20ac 11.00. The parking garage is a 3-minute walk away. The address is Eemlaan 21, Amersfoort.<\/p>\n<p>Would you rather park for free? You can park for free in the parking spaces at the street Kleine Koppel (navigate Kleine Koppel 56, Amersfoort) or in the neighborhoods around Kwekersweg and Brabantsestraat. Please do not park at the Oliemolenhof.<\/p>\n<\/div>\n                                    <\/div>\r\n                                <\/div>\r\n                                                                <div class=\"more-item\">\r\n                                    <a href=\"#more-toggle\" class=\"more-toggle font-size-5 color-1 fx-display fx-justify-space-between\">\r\n                                        <span class=\"more-title\">\r\n                                            What are the check-in and check-out times?                                        <\/span>\r\n                                        <span class=\"more-icon\">\r\n                                            <div>+<\/div>\r\n                                        <\/span>\r\n                                    <\/a>\r\n                                    <div class=\"more-content\">\r\n                                        <p>You can check in from 4 p.m. Check-out is until 11 a.m. You can deliver your luggage before 4 p.m. in consultation.<\/p>\n                                    <\/div>\r\n                                <\/div>\r\n                                                                <div class=\"more-item\">\r\n                                    <a href=\"#more-toggle\" class=\"more-toggle font-size-5 color-1 fx-display fx-justify-space-between\">\r\n                                        <span class=\"more-title\">\r\n                                            Do you serve breakfast?                                        <\/span>\r\n                                        <span class=\"more-icon\">\r\n                                            <div>+<\/div>\r\n                                        <\/span>\r\n                                    <\/a>\r\n                                    <div class=\"more-content\">\r\n                                        <p>For \u20ac 16,50 per person a delicious breakfast is served in the public area from Tuesday to Sunday (not Mondays). Breakfast can be served between 7.30 and 10.30 a.m. on weekdays and from 9.00 to 10.30 a.m. on weekends.<\/p>\n                                    <\/div>\r\n                                <\/div>\r\n                                                                <div class=\"more-item\">\r\n                                    <a href=\"#more-toggle\" class=\"more-toggle font-size-5 color-1 fx-display fx-justify-space-between\">\r\n                                        <span class=\"more-title\">\r\n                                            Does B&#038;B Vita Nova have a bicycle shed?                                        <\/span>\r\n                                        <span class=\"more-icon\">\r\n                                            <div>+<\/div>\r\n                                        <\/span>\r\n                                    <\/a>\r\n                                    <div class=\"more-content\">\r\n                                        <p>There is a bicycle rack in front of the ship on the quay for parking your bicycle. We do not have a covered\/guarded bicycle shed. Lightweight bicycles such as racing bicycles can be stored in the ship in consultation<\/p>\n                                    <\/div>\r\n                                <\/div>\r\n                                                                <div class=\"more-item\">\r\n                                    <a href=\"#more-toggle\" class=\"more-toggle font-size-5 color-1 fx-display fx-justify-space-between\">\r\n                                        <span class=\"more-title\">\r\n                                            Do you accept group bookings?                                        <\/span>\r\n                                        <span class=\"more-icon\">\r\n                                            <div>+<\/div>\r\n                                        <\/span>\r\n                                    <\/a>\r\n                                    <div class=\"more-content\">\r\n                                        <p>Yes we do! Check out our\u00a0<a href=\"https:\/\/hotelvitanova.nl\/en\/groups\">Groups<\/a>\u00a0page for more information on group bookings.<\/p>\n                                    <\/div>\r\n                                <\/div>\r\n                                                                <div class=\"more-item\">\r\n                                    <a href=\"#more-toggle\" class=\"more-toggle font-size-5 color-1 fx-display fx-justify-space-between\">\r\n                                        <span class=\"more-title\">\r\n                                            Can I also give the B&#038;B Vita Nova experience as a gift?                                        <\/span>\r\n                                        <span class=\"more-icon\">\r\n                                            <div>+<\/div>\r\n                                        <\/span>\r\n                                    <\/a>\r\n                                    <div class=\"more-content\">\r\n                                        <p>Yes, that&#8217;s possible! Contact us to order a gift voucher.<\/p>\n                                    <\/div>\r\n                                <\/div>\r\n                                                                <div class=\"more-item\">\r\n                                    <a href=\"#more-toggle\" class=\"more-toggle font-size-5 color-1 fx-display fx-justify-space-between\">\r\n                                        <span class=\"more-title\">\r\n                                            Is B&#038;B Vita Nova wheelchair accessible?                                        <\/span>\r\n                                        <span class=\"more-icon\">\r\n                                            <div>+<\/div>\r\n                                        <\/span>\r\n                                    <\/a>\r\n                                    <div class=\"more-content\">\r\n                                        <p>Unfortunately, B&amp;B Vita Nova is not wheelchair accessible.<\/p>\n                                    <\/div>\r\n                                <\/div>\r\n                                                                <div class=\"more-item\">\r\n                                    <a href=\"#more-toggle\" class=\"more-toggle font-size-5 color-1 fx-display fx-justify-space-between\">\r\n                                        <span class=\"more-title\">\r\n                                            I get seasick easily. Does the ship rock?                                        <\/span>\r\n                                        <span class=\"more-icon\">\r\n                                            <div>+<\/div>\r\n                                        <\/span>\r\n                                    <\/a>\r\n                                    <div class=\"more-content\">\r\n                                        <p>The ship is very stable on the water. Only with strong gusts of wind the ship can be pushed against the quay. But because the ship has a flat bottom, the ship does not go up and down.<\/p>\n                                    <\/div>\r\n                                <\/div>\r\n                                                    <\/div>\r\n                                <\/div>\r\n        <\/div>\r\n    <\/div>\r\n<\/div>\n\n<div id=\"img-block_5c76b99c3cc62f4e04fc6c1d6d012310\" class=\"content-block block-cnt-2 block-type-img space-inside-default space-outside-default\" style=\"\">\n    <img decoding=\"async\" class=\"hide-md\" src=\"https:\/\/hotelvitanova.nl\/en\/wp-content\/graphics\/wp-content-uploads-sites-2-2025-01-hold-4-jpg173696991114006301hold-4hold-41900400lazy.jpg\" title=\"hold-4\" alt=\"hold-4\" loading=\"lazy\" fetchpriority=\"low\" width=\"1400\" height=\"630\" ><img decoding=\"async\" src=\"https:\/\/hotelvitanova.nl\/en\/wp-content\/graphics\/wp-content-uploads-sites-2-2025-01-hold-4-jpg17369699119004001.jpg\" title=\"hold-4\" alt=\"hold-4\" loading=\"lazy\" fetchpriority=\"low\" width=\"900\" height=\"400\"  class=\"show-md\"><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-25","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - 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